Call-to-action verbs
Use the following verbs for instructions, buttons, links and menu items. When necessary, it's fine to use alternatives.
| Prefer | Rather than | Notes |
|---|---|---|
| add | create, save | When adding something that already exists (e.g. adding an app) |
| choose | pick, select | When choosing an option based on the user’s preference or desired outcome (e.g. choosing how to attribute engagements) |
| clear | deselect, uncheck, unmark | When clearing a selection from a check box or list, or clearing information entered in a field or form |
| close | exit, quit | When closing an interactive UI element (e.g. a sliding panel, modal etc.), process or app |
| copy | cut, duplicate | When copying something to a clipboard |
| create | add, save | When creating something new that doesn't already exist (e.g. creating a link URL) |
| delete | remove, destroy | When permanently destroying something (e.g. deleting an account) |
| duplicate | copy, clone | When creating an exact copy of something to reuse (e.g. duplicating a link) |
| edit | modify, change | When making a change to an existing item |
| enter | input, type, write | When typing or otherwise inserting information in the UI (e.g. in a field) |
| go to | visit, open | When going to a particular place in the UI or a new webpage |
| hide | remove, close | When hiding an item or component in the UI so it can't be seen |
| install | set up, download | When adding apps, hardware or drives |
| log in / log in to | log on, sign in, sign on, log into | When logging in to an app |
| log out | log off, sign out, sign off | When logging out of an app |
| move to | scroll, navigate, locate | When scrolling the page |
| next | forward | When clicking forward in a multi-step process such as a wizard or guide |
| OK | close | when there's only one CTA for user acknowledging an information modal |
| paste | add | When pasting text from a clipboard |
| previous | back | When clicking back in a multi-step process such as a wizard or guide |
| remove | delete | When removing an item from its current position (e.g. removing a permission from a profile doesn’t delete the permission) |
| save | submit | When saving changes to an existing item |
| select | click, pick, choose | When instructing the user to select a specific item (e.g. selecting a button, a checkbox, a menu item, or a value from a list) Always avoid ‘click’ as clicks are something we measure. |
| set up | configure, install | When preparing products or features for initial use |
| show | display, reveal, surface | When revealing a hidden item or component in the UI |
| sign up | register, apply | When signing up for something new (e.g. a free trial) |
| turn off | disable | When disabling an option |
| turn on | enable | When enabling an option |
| uninstall | remove, delete | When removing apps, hardware or drives from a device |